About Ordoria
We developed Ordoria, an easy-to-use app for managing order creation and communication on web. It integrates seamlessly with other Bamptee platforms like Stockee, CRMS, and Bianta.
Ordoria is designed to simplify order management, enhance efficiency, and provide real-time updates, smooth integration, an intuitive interface, automation, and customizable workflows.
ROLE
UX Designer
TIMELINE
Nov 2023 - Present
LOCATION
Remote
Challenge
Complex Workflow: Users had trouble handling order creation and verification across different systems.
Real-time Updates: Users needed immediate tracking for order statuses and client communications.
User-friendly Interface: Stakeholders wanted an easy-to-use design to cut down on training and mistakes.
Fragmented Systems: Using many different platforms caused inefficiencies and separated data.
Manual Processes: Doing tasks by hand increased workload and chance of errors.
Scalability Issues: Existing systems couldn’t expand as the company grew.
Process
I collaborated with the lead designer and other designers on this project. My contributions included working on specific flows, such as the call plan map and call recordings.
Outcome
User-Centered Design: Focused on user needs and solving problems through an iterative design approach.
Collaboration: Worked closely with development teams and stakeholders to align design with technical and business objectives.
Scalability: Ordoria is designed to grow with the company.
Integration: Overcame integration challenges to ensure a seamless order management experience.
Customization: Provided users with customizable tools to increase engagement and satisfaction.
Reflections & Learnings
Prioritizing users is essential.
Regular feedback enhances the design.
Collaboration is key to meeting goals.